The time spent in the changing room is the most important period for the purchase decision. Using this time for optimum advice, tangible service and helpful analyses is one of the great opportunities for the stationary retail trade. Syspro sets new standards for the smart changing room.
Above all, the tracking options and just-in-time recognition of whether a cabin is in use are the basis for a new "cabin experience". Thus, staff is informed in real time whether customers are in the fitting room, what products they have with them or whether an unused cabin can be cleared of products.
If products are identified in the occupied cabin, the Self Service System shows detailed product information via smart displays or informs about alternative colours and materials. Active up- and cross-selling is possible via suggested combinations.
The customer can enter into an active dialogue via a self-service terminal or touch mirror or call an employee via "call assistance", who is not only notified but also pre-informed via mobile phone or tablet. What is optimal service for the customer becomes a convenient efficiency program for the store and a perfect overview of where which goods are located. Syspro makes it possible.